Delivery Policy


Most of our desks come 100% assembled. We deliver most our products for free to Chile's main regions.

  • We try to reach the maximum number of possible places without charge to our customers, for this reason, each product has its own policy of despachos in its tab: some products we dispatch free to various regions of the country, while other products we only dispatch free within Of the Metropolitan Region.
  • Dispatch orders that occur on business days are despatched on the next business day.
  • Once your products leave our warehouses to be dispatched, we will send you a code that will allow you to track your purchase on the portal
  • Chilexpress can take from one to five business days to make the delivery, depending on the location of the destination.
  • Chilexpress will deliver from Monday to Friday between 9:00 am and 8:00 pm at the address specified at the time of purchase.
  • In case nobody can receive the order in your house, you can request that your order be sent to the nearest Chilexpress branch.
  • The parcels can be received by third parties (relatives or custodians), who must sign the receipt of reception.